Customer Service & Support
Contact ImagArt AI Customer Service
At ImagArt AI, great technology is only part of the experience. Equally important is having reliable, human customer service that helps you when you need it.
How to Contact Us
1. Email Support
Email: support@imagartai.com
Use email for technical issues, billing questions, account concerns, feedback, and feature requests—response time: within 24 hours on business days, often sooner.
2. Phone Support
Phone: +213672635599
For urgent issues. Ideal for billing problems, access issues, or quick clarification.
3. Help Center
Our Help Center includes step-by-step guides, troubleshooting articles, best practices and tutorials, and feature explanations.
4. Contact Form
Submit structured requests via our website contact form. Choose a category for faster routing.
What We Can Help With
- Account Setup & Login – Creating accounts, resolving login issues, updating information
- Billing & Subscription – Understanding plans, upgrading/downgrading, billing history
- Technical Support – Generation errors, performance issues, bugs
- Usage & Best Practices – Writing effective prompts, choosing settings, optimizing workflow
- Policies & Compliance – Understanding rights, privacy, terms, licenses
Service Standards
We aim for clear, professional responses with honest guidance and security verification for sensitive requests.
Response Times
- Email: within 24 hours on business days
- Phone: during available service hours
- Help Center: immediate self-service access